iuvo-group

Uudised

Work with us as Business Support Expert

We are looking for enthusiastic and proactive Customer Support Experts with English, German or Spanish language to join our sales department.

Responsibilities:

• Consulting and advising clients about the purpose and the features of the platform in order to secure new accounts;
• Managing clients’ accounts – receiving transactions and other requests from your clients;
• Effective communication with clients and colleagues to ensure customer satisfaction;
• Providing telephone, chat and email support to customers;
• Working through data processing and validation issues with the support team;
• Providing best practices in how to use the platform to clients as needed;
• Providing quick, on-the-spot tutorials to clients as needed.

Skills and requirements:

• 1+ year of customer service experience is considered a strong plus;
• Fluency in English, German or Spanish language – both written and spoken;
• Proficiency in Microsoft Office (Word, Excel, Outlook);
• A very good eye for detail;
• Negotiation skills;
• Ability to work independently as well as in a team with the confidence to take the lead;
• Taking pride in delivering a high-quality service;
• A professional, helpful and friendly attitude.

Our offer:

• Ground floor opportunity to change the European lending canvas;
• Work with sharp, extremely ambitious and motivated colleagues in a results-driven local multinational environment;
• Ongoing training and development programs;
• Competitive remuneration;
• Bonus scheme based on monthly performance;
• Working hours – 9.00 – 18.00 or 10.00 – 19.00;
• Centrally located office with a scenery view and close to a park.

Benefits:

• Option for Multisport card at a discounted price;
• Additional health insurance;
• Smartphone and sponsored mobile plan.

We are searching for candidates who enjoy working with people in a fast-paced, growing environment.

To apply, please send your CV or link to your LinkedIn profile to [email protected] and include “Business Support Expert with English/ German/ Spanish” in the subject field.

We are looking forward to hearing from you!

Seotud postitused